CUSTOMER SERVICE

Timely, fast and active service of the company makes it easier for customers, so that customers do not have worries, and customers spend less money


Standardization of services

Throughout the maintenance process, consulting, training, online services and remote services, a standardized operating flow, a standard complaint mechanism and standard database management are formed.

Systematization of services provided

The company has established and completed its service system, the relationship between its technology department, Customer Service Center and Users, and completed the technology services system so that customers can access the highest quality services in the shortest possible time.

Variety of services

The company recommends a personalized approach to ensure 99.99% user satisfaction before, during and after sales, so that their needs for individual use other than standard services can be met.

Service Delivery Initiative

Call back mechanism at regular intervals. The company offers solutions aimed at solving customer problems, citing historical examples. This also guarantees the provision of services in the shortest possible time.


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Yantai Yeqiang

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